Finding a shop is the short part. Living with the work is the long part. This hub is for the twelve months after the pitch: what Australian agencies actually charge, retainer versus project versus performance, the first ninety days, and when to fire the shop.
Lawyers and procurement should read SLAs, scope creep and contracts and government and enterprise buying. Anyone handing over customer lists should read Privacy Act reforms and agency data. And before you believe the reel, check the case studies for fiction.
